I provide resources ranging from full lessons to full unit bundles for BTEC Business Studies alongside GCSE Computing. I currently work as a Further Education Business Lecturer, Standards Verifier and Examiner for a large awarding body.
I provide resources ranging from full lessons to full unit bundles for BTEC Business Studies alongside GCSE Computing. I currently work as a Further Education Business Lecturer, Standards Verifier and Examiner for a large awarding body.
This practice exam scenario is to be used to prepare learners for the Unit 7: Business Decision Making exam. The scenario centers around a new Streaming service and learners must analyse two options for growth, taking into account key market and financial information. Suggested time alloted for activity: 3 hours.
This bundle fully covers Learning Aims A, B and C for Unit 14: Investigating Customer Service. The lessons contain a wide range of tasks and links to media such as videos.
This 12 slide presentation features 10 different customer service scenarios. Learners are required to analyse each scenario and come up with an action plan for each. They must also discuss the skills required to ensure the scenario is dealt with effectively. This activity can be used for a variety of qualifications and contexts.
This bundle fully covers Unit 1: Being Organised for the Level 1 BTEC programmes. This could be used for;
Level 1 Business
Level 1 Creative Arts
Level 1 Performing Arts
Level 1 Health and Social Care
Level 1 Computing and more
This bundle fully covers Learning Aim C of Unit 14: Investigating Customer Service, including;
C1 - Customer service skills and behaviours
C2 - Dealing with customer service requests and complaints
C3 - Individual skills audit and development plan
This large bundle covers the entirety of Unit 7: Business Decision Making. The bundle includes 26 lessons in the form of PowerPoints and activity sheets (case studies, calculations, handouts) and two mock exams written by me. I am an examiner for this unit and resources are geared towards examination success. If you would like support with the examination or any other aspect of teaching BTEC business please find me on Linkedin by searching Michael Cawdrey.
The lessons in this bundle are supported by a variety of tasks and links to external media to put learning into a practical context.
Now includes a SOW
This full lesson covers Learning Aim E of Unit 6: Principles of Management. Content includes;
The need to manage change for business survival and success.
• Factors influencing change:
o internal
o external.
• Stakeholders who influence change:
o owners
o managers
o customers
o regulators
o financial institutions
o government
o employees.
Images removed for copywrite reasons, you will need to add your own images e.g. business logos.
This full unit covers all learning aims for Unit 3: Personal and Business Finance. In this pack you will find PowerPoints (with tasks including practice exam questions), templates and handouts. Everything you need is in this bundle, taking the stress out of teaching and planning this unit of work.
This unit contains:
Learning Aim A
Learning Aim B
Learning Aim C
Learning Aim D
Learning Aim E
Learning Aim F
There are 20 resources bundled together for an amazing price (£76 if bought individually).
This series of tasks were created to be used with the BTEC Level 1 Business specification but can be adapted to be used on a variety of situations. The tasks require the learners to develop their Microsoft Excel skills. This pack of activities includes 3 different briefs that provide key information that learners must interpret and use to populate a spreadsheet. They will be required to use key Excel functions, such as SUM.
I have included Excel files demonstrating how the spreadsheet should look as a model answer. These activities are challenging but rewarding as they assess a variety of skills.v
This full lesson, with supporting handouts, covers the following areas;
A PESTLE recap activity
SWOT analysis
5C Analysis
Porter’s Five Forces
This lesson is supported with links to video clips, handouts and group activities.
Images removed for copywrite reasons, you will need to add your own images e.g. business logos.
This lesson covers A1 Purpose of Market Research for Unit 22: Market Research. The lesson covers the following;
Understanding customer behaviour
Determining buying trends
Investigating brand/advertising awareness
Aiding new product development
Investigating feasibility of entry into new markets
The lesson contains links to external media and several tasks to engage learners.
Images removed for copywrite reasons, you will need to add your own images e.g. business logos.
This bundle covers Learning Aims A, B, C, D, E and F of Unit 6: Principles of Management. The bundle contains 16 lessons that have a wide variety of tasks and links to media such as videos.
This full lesson covers B1 Monitoring and Evaluating Customer Service Provision for BTEC Level 3 Business Unit 14: Investigating Customer Service, including;
Using research from customers to identify improvements and monitor complaints.
• Monitoring using:
o customer profiles, data, e.g. types of customer, products or services provided,
customer care and service
o sources of information, e.g. customers, colleagues, management
o methods, e.g. questionnaires, comment cards, quality circles, suggestion boxes,
staff surveys, mystery shoppers, recording and sharing information.
• Evaluating customer service, including:
o analyse responses, e.g. level of customer satisfaction, quality of product or service,
meeting regulatory requirements, balancing cost and benefits
o planning for change, resolving problems/complaints.
This whole lesson covers E2 of Learning Aim E for Unit 1: Exploring Business.
Topics covered include;
Improvements to products, processes, services and customer experience
Business growth
Development of new and niche markets
Offering a USP
Improved reputation and recognition
Smarter working
Risks - Failing to meet operational and commercial requirements
Failing to achieve a return on investment
Cultural problems (resistance to change, unsupportive processes and systems, insufficient support from leadership and management)
Images removed for copywrite reasons, you will need to add your own images e.g. business logos.
This revision resource is designed to support your learners with their preparation for the Unit 2 examination. The pack contains recaps and a variety of activities.
Images removed for copywrite reasons, please insert your own images after downloading
This free worksheet assesses learner’s capability with ratio analysis, including;
Gross profit margin
Net profit margin
Liquidity
Return of capital employed (ROCE)